3 Factors Increasing Provider Burnout (And One Step You Can Take to Prevent Them)

Healthcare is experiencing a provider burnout crisis, and the issue doesn’t appear to be going away anytime soon. 

In its most recent physician burnout study, the American Medical Association found that 63% of providers reported experiencing symptoms of burnout in 2021, a major increase from just 38% in 2020. 

And it’s not just emergency or acute care providers who experience high burnout rates, either. Behind emergency and hospital medicine, the three specialties experiencing the highest burnout rates are family medicine, pediatrics, and obstetrics and gynecology. 

It’s clear that something needs to change to keep health systems staffed and make sure patients receive the highest quality of care. 

In this article, we’ll explore three of the most significant factors that contribute to provider burnout. We’ll also explain how LogiCall Health’s solution can help organizations combat each of these issues in order to increase quality of care and reduce stress on providers. 

1. On-Call Fatigue

It’s difficult to rest when you’re constantly on call; and without quality rest, burnout is almost inevitable. If your providers are going to spend valuable time on call outside of regular working hours, they deserve as seamless and simple a process as possible for managing patient interactions.

Traditional on-call workflows make the job more difficult than it needs to be, requiring providers to waste time playing phone tag and trying to get a hold of patients. LogiCall Health’s solution was built specifically with after-hours calls in mind, with the goal of making it easier to manage these on-call interactions. 

Rather than waiting for a call back after talking to the front desk or answering service, patients are sent to a virtual waiting room, which the provider can then join at their own convenience. 

LogiCall’s platform also makes it incredibly easy to view and manage your patient queue, so providers can address all high acuity concerns as efficiently as possible, and then get back to living their lives. 

2. Inconsistent Billing for After-Hours Interactions

Not only are on-call encounters exhausting, but there’s often no guarantee that providers will get paid for them. 

By recording all patient calls and delivering a transcript straight to the providers’ secure email address, LogiCall ensures that all interactions are documented, so providers can bill for them every time. 

LogiCall supports both video and landline only encounters, both of which are reimbursable under current CMS guidelines. 

While adequate billing won’t eliminate burnout altogether, it does make a difference when providers know that their work is valued and that they’re being fairly compensated for everything they do for your organization. 

3. Administrative Burdens

Providers don’t go through years of schooling and work grueling hours because they love the paperwork. So when they’re already overworked, taking extra time to fill out charts or comb through quickly scribbled notes can feel especially exhausting.

Imagine how much easier it could be with LogiCall’s solution — which automatically transcribes every interaction and sends an email transcript for review and EMR input. This decreases providers’ mental load of having to remember everything that was covered in a conversation and reduces the amount of time spent filling out patient charts.

By reducing administrative burdens, you can allow your providers to focus on what matters most: delivering the best quality of patient care.

Partner with LogiCall Health to Reduce Provider Burnout and Streamline Operations

Provider burnout won’t go away overnight, but when you know there are steps you can take to reduce the burden on your team — while also driving revenue growth and improving patient outcomes — why not take them?

To learn more about how partnering with LogiCall Health can help you retain and empower your providers to deliver excellent care, contact us today.