LogiCall Health is a cloud based solution that facilitates after hours and unscheduled daytime audio and video calls between patients and their providers.
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The patient calls their regular provider’s phone number to reach the practice front desk or triage line, where they undergo the usual assessment and triage procedures.
The provider receives a text alert for a care request. LogiCall sends the patient a text message with a virtual encounter link while the provider joins at their convenience. There are no apps to download.
LogiCall records the call and tracks the duration. Audio is automatically recorded for patient retrieval and then transcribed for chart documentation. After the call, the patient receives a secure link for repeat listening.
LogiCall sends the audio file and/or transcribed encounter summary to the practice. The medical biller uses the visit summary to submit a claim for the encounter.
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