How providers prefer to deliver exceptional care—any time, any place.
With Logicall, every interaction is secure, documented, and easily accessible, enhancing the patient experience and ensuring provider reimbursement.
Mitigate risk. Maximize efficiency. Maintain quality care.
The LogiCall Process
Provider
Patient
Reception Call
The patient calls their regular provider's phone number and is added to their provider’s queue. The provider receives a text alert for a care request.
Provider Alert
The provider can review their queue and when ready the patient is sent a text message with a virtual encounter link.
Virtual Visit
The patient enters the waiting room where a consent message is displayed. The provider is notified that the patient is waiting and begins the call at their discretion.
Secure Encounter
When complete, the call recording is saved in a HIPAA-compliant cloud and sent to the patient for replay through a link. The provider can immediately dictate the encounter summary.
Document & Bill
The call transcription and summary are added to the patient record through our EHR integration. Time-stamped audit logs and transcriptions are maintained to support revenue cycle management billing and risk mitigation.
Reception Call
The patient calls their regular provider's phone number and is added to their provider’s queue. The provider receives a text alert for a care request.
Provider Alert
The provider can review their queue and when ready the patient is sent a text message with a virtual encounter link.
Virtual Visit
The patient enters the waiting room where a consent message is displayed. The provider is notified that the patient is waiting and begins the call at their discretion.
Secure Encounter
When complete, the call recording is saved in a HIPAA-compliant cloud and sent to the patient for replay through a link. The provider can immediately dictate the encounter summary.
Document & Bill
The call transcription and summary are added to the patient record through our EHR integration. Time-stamped audit logs and transcriptions are maintained to support revenue cycle management billing and risk mitigation.
Say goodbye to missing documentation and clunky workflows.
Reduces Risk
Creates an audio recording and/or a transcribed summary of each visit.
Improves Experience
Generates a patient recording for playback and sharing with caregivers.
Improves Access
Offers prompt support to patients without scheduling or logins.
Maintains Privacy
Blocks the provider’s cell phone number to prevent back and forth.
Supports Billing
Produces detailed documentation for each visit to support billing.
Boosts Efficiency
Reduces phone tag and allows providers to respond when convenient.
Supporting healthcare providers, no matter the specialty.
We support individual providers, health systems, and MSOs. LogiCall Health offers a scalable and adaptable platform that fits seamlessly into any healthcare environment, promoting efficiency, ensuring reimbursement, and enhancing the patient experience.
Get started with LogiCall today.
Explore how you can document care delivery in just a few taps.
